Panda Express is definitely the biggest Chinese fast food restaurant chain in the usa. Famous for its orange chicken and chow mein, it has over 1800 locations and 27,000 employees all over the world.
In 1973, Chinese immigrant Andrew Cherng along with his father Ming-Tsai Cherng used financing from the Business Administration to open up a Chinese restaurant in Pasadena, California. Called Panda Inn, the restaurant was so popular it expanded to four more locations in southern California. The Panda menu, a quick-food version of Panda Inn, opened in 1983 at the Glendale Galleria in Glendale, California.
Husband and wife co-founders Andrew and Peggy Cherng still own and run their privately-held company, The Panda Restaurant Group. No franchising is allowed, as well as the company owns and operates all of the Panda Express stores (aside from the shops inside universities, that are usually licensed towards the university).
Andrew and Peggy met at Baker University in Kansas, plus they later got advanced degrees (Andrew in Applied Mathematics and Peggy in Electrical Engineering) on the University of Missouri within the 1970s. They got married in 1975, almost a decade ahead of the first Panda Express location opened for business.
This past year, customers bought 67.9 million pounds of orange chicken from Panda Express, making the sweet and tangy chicken dish the most popular item on the menu by far. First created in 1987, the orange chicken recipe is really a closely guarded secret. Whatever we know is that each batch starts with frozen, breaded, boneless chicken nuggets which can be deep fried prior to being dipped in the orange sauce.
PANDA EXPRESS WAS An Earlier ADOPTER OF RESTAURANT-BASED TECHNOLOGY.
Peggy’s background in engineering and software design gave Panda Express a technological advantage. Inside the 1980s, the organization was a young adopter of using computers to make ordering in shops easier and also to collect data concerning the highest selling items each and every store.
Andrew and Peggy’s daughter Andrea, Panda’s Chief Marketing Officer, helps oversee Panda’s Innovation Kitchen in Pasadena, California. The purpose of your kitchen would be to try out new dishes, design, and décor. Available to the public, the Innovation Kitchen offers intriguing menu things like a honey walnut shrimp wrap with papaya slaw, orange chicken salad, and scallion pancake wraps.
Andrew and Peggy take an unusual approach to managing their employees. Panda Restaurant Group’s headquarters has motivational posters on the walls and Stephen Covey books on the desks, and the company gives its workers discounts on self-help and leadership books. Strongly encouraging everyone to enroll in “human potential seminars” like Dale Carnegie, Life Academy, and Landmark Education, Andrew hosts programs for his employees to accomplish Zumba, hear motivational speeches, and learn self-defense skills. He uzlvyt created a mandatory program for workers, The Panda Express menu, requiring a healthy lifestyle, continuous learning, and interpersonal relationship skills.
Panda Express has come out with a brand new tool that may forever change how Americans eat Chinese food. The American Chinese chain may soon be introducing the “chork,” or chopsticks-fork hybrid, to its restaurants, according to a tweet from Lisa Jennings, the West Coast bureau chief for Nation’s Restaurant News. The tool appears to be made from plastic. On a single end, it has the prongs of a fork and on the other, it functions as chopsticks. Panda Express did not immediately react to a request for comment.